Latest News from David Richards http://davidrichards.sys-con.com/ Latest News from David Richards en Copyright 2009 Ulitzer.com Ulitzer.com Sat, 07 Nov 2009 06:59:22 EST http://backend.userland.com/rss 360 Putting the "Enterprise" into Enterprise Open Source Software http://davidrichards.sys-con.com/node/208413 CRM-Customer Relationship Management-is a business strategy, not a technology. Every organization employs some method of CRM whether it be a deck of index cards, a spreadsheet, or an expensive proprietary computer system. Until recently, sophisticated CRM systems were reserved exclusively for very large enterprises.<p><a href="http://davidrichards.sys-con.com/node/208413" target="_blank">read more</a></p> Tue, 06 Jun 2006 11:00:00 EDT http://davidrichards.sys-con.com/node/208413 http://davidrichards.sys-con.com/node/208413#feedback